Help Center

Workspace NEW

Mastering the Treedis dashboard: workspaces, projects, Brand Profile and User permissions

3D Editor

Interface, Intro Screen, Scans, Burger Menu, Tags, Media and other features related to the 3D Editor section

FAQ

Responses to frequently asked questions, such as "How to add a tour to the system," "How to add music to a tour," and others

Manage

Contacts, Info, Password, HTML code, and other settings located under the Manage section

IoT Integrations

Incorporating IoT technology into a 3D tour

Analytics

Overview of tour analytics and data sharing options

Treedis AI

Overview of the Treedis AI-powered image editing suite

Notes

Guidelines for using the Notes feature in your 3D tour

White Label

Instructions on how to remove Treedis references from your tour and replace them with your own branding

Flows

Guidelines for configuring Flows and creating a 'narrative' within a 3D tour

Navigation

Guide to setting up and customizing the Navigation Tool feature including Navigation Tags

Experience Creator *

Legacy note: Experience Creator remains supported for existing accounts who previously used it, but is unavailable for new sign-ups starting June 2026

VR (Virtual Reality)

Virtual Reality capabilities available on the platform

AR (Augmented Reality)

Augmented Reality capabilities available on the platform

HUB *

Legacy note: Hub feature remains supported for existing accounts who previously used it, but is unavailable for new sign-ups starting June 2026

Billing & Subscription

Workspace billing, subscription plans, refund policies, and the Add-on credits system

V-Commerce

Overview of virtual store features within a 3D tour