---
title: How to Cancel My Subscription
description: We currently offer a range of new subscription plans (Basic, Growth, Business, Enterprise) designed to meet various customer needs. However, for our long-term users, we continue to support 'old' (lega
---
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2. [Billing & Subscription](https://info.treedis.com/help.center/billing-subscription)
# How to Cancel My Subscription
We currently offer a range of **new subscription plans** (Basic, Growth, Business, Enterprise) designed to meet various customer needs. However, for our long-term users, we continue to support **legacy ("old") plans** (Pay-as-you-go, Monthly, Yearly), which are no longer available for purchase but remain active for those who opted to keep them.
#### **Cancellation of Legacy Plans**
If you wish to cancel any legacy plan (Pay-as-you-go, Monthly, Yearly), you can do so **directly through your PayPal account** or by contacting our support team at [**support@treedis.com**](mailto:support@treedis.com). Since all legacy plans are managed via PayPal, you have full control over cancellation through your PayPal dashboard, or we can assist you upon request.
#### **Cancellation of New Plans**
To cancel a new plan (Basic, Growth, Business, Enterprise), follow these steps:
Navigate to **Settings tab** in the left sidebar > select **Billing (1)** > click **Manage plans (2)**:
On the subscription page, you will see your **current plan** and available pricing options, click **Cancel subscription** to proceed.
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Once the subscription is canceled, the workspace will automatically switch to the **Basic plan** (free tier), which allows you to keep up to **5 active tours**.
- If you have more than five tours, they will remain disabled in your Treedis workspace.
- All features will be locked except for those available [under the Basic plan](https://www.treedis.com/pricing).
- Any add-ons activated for your tours will be disabled, and all related settings will be erased.
If you cancel the **White Label solution**, your custom domain links, colors, and logo will be replaced with Treedis’ default branding. Please note that "previous" links associated with your custom domain will no longer work.
#### **Deleting Your Profile**
If you would like to permanently delete your profile and remove all associated information, click the **workspace icon on the top panel (1)** and select **Settings (2)**.
logo.jpg?width=670&height=215&name=Screenshot%20(1)logo.jpg)
Open the **Security** **tab** > navigate to the **Profile Removal** > click **Delete account**.
**Important:** Closing your profile permanently deletes your personal data, the workspaces you own and any active subscriptions tied to them. **This action cannot be undone.**
---
If you have further questions or need assistance with the settings, please contact us at [support@treedis.com](mailto:support@treedis.com)
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