We currently offer a range of new subscription plans (Basic, Growth, Business, Enterprise) designed to meet various customer needs. However, for our long-term users, we continue to support 'old' (legacy) plans (Pay-as-you-go, Monthly, Yearly), which are no longer available for purchase but remain active for those who opted to keep them.
Cancellation of 'Old' Plans
If you wish to cancel any 'old' plan, you can do so directly through your PayPal account or by contacting our support team at support@treedis.com. Since all 'old' plans are managed via PayPal, you have full control over cancellation through your PayPal dashboard, or we can assist you upon request.
Cancellation of New Plans
To cancel a new plan, follow these steps:
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Go to Profile > Billing:
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Click Explore Plans and navigate to your current subscription:
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Click Cancel Subscription:
Once your subscription is canceled, your account will automatically switch to the Basic plan (a free plan with no cost), which allows you to keep up to 5 active tours.
- If you have more than five tours, they will remain disabled in your Treedis account.
- All features will be locked except for those available under the Basic plan.
- Any add-ons activated for your tours will be disabled, and all related settings will be erased.
If you cancel the White Label solution, your custom domain links, colors, and logo will be replaced with Treedis’ default branding. Please note that "previous" links associated with your custom domain will no longer work.
If you have any questions or need further assistance, please contact us at
support@treedis.com