Manage: Passwords

You can protect your tours and analytics with a password to control access. This ensures that only authorized users can view the tour or access the analytics data. Without the correct password, users will be unable to see the tour or view the analytics.

Matterport-Password Protected Tours

If you set a password for the tour in Matterport, you must have this tour connected with OAuth in Treedis. OAuth ensures that all features remain synchronized and adds an additional layer of protection against unauthorized access.To connect OAuth:

1. Open your Treedis Profile > Settings > Matterport Connection.
2. Click to connect OAuth.

When OAuth is connected, it will override the Matterport password when accessing the Treedis tour link. If you want to keep your Treedis tour password-protected and prevent users from bypassing it, you need to set a password in Treedis as well. This can be done here: tour Manage section > Passwords > add a Tour Password:

Also, you can set up the password for the tour's analytics. 

Important: If you are trying to add a tour and the system mistakenly indicates that it is password protected (even though it's not), it most likely means that the tour you are trying to add is placed on different Matterport account that is not connected to your Treedis account with OAuth. 

To resolve the issue, you will need to disconnect OAuth, refresh the page, and then attempt to add the tour again. However, if you reconnect OAuth to another Matterport account later, the mentioned tour may stop functioning properly.

If you have further questions or need assistance with the settings, please contact us at support@treedis.com