---
title: "White Label: Subdomain and Domain Customization"
description: Once you purchased the White Label solution, it means you would like to remove the Treedis branding from your tour links.
---
[Skip to content](https://info.treedis.com/help.center/white-label-subdomain-and-domain-customization#main-content)
English
Show submenu for translations
Open main navigation
Close main navigation
- English
Show submenu for translations
- [Go to treedis.com](https://www.treedis.com/)
[Go to treedis.com](https://www.treedis.com/)
This is a search field with an auto-suggest feature attached.
- There are no suggestions because the search field is empty.
1. [Help Center](https://info.treedis.com/help.center)
2. [White Label](https://info.treedis.com/help.center/white-label)
# White Label: Subdomain and Domain Customization
Once you purchase the White Label solution (available exclusively on the **Enterprise package**), you can fully rebrand your virtual tours and remove all standard Treedis branding.
With White Label, you can replace the Treedis domain with your own custom domain, add your company logo to the tours, and customize interface colors so that your account and tours look entirely like your own product.
### **White Label Setup: Providing Your Domain and Subdomain**
To get started with the White Label setup, we need you to provide us with a domain and subdomain.
- **Domain:** This is the primary address you purchased and manage through a hosting provider. Your domain may already be linked to an existing website, or it may be planned for future use.
- **Subdomain:** The subdomain is a unique identifier (prefix) that stands before your domain and is needed to differentiate your tours from your main website. Without a subdomain, it will redirect users to your website (domain) instead of your tours.
**You don't need to buy the subdomain**, just come up with any prefix you would like to have before your domain. For example, in *my.treedis.com* - “treedis.com” is the domain, while “my” is the subdomain.
You can choose any **subdomain prefix** that suits your brand, here are just some examples:
**my.**domain.com, **3d.**tour.com, **demo.**imagine.be, **tour.**your-domain.com etc.
**Note:**Until registration is finalized, your tours will remain inactive, however, you can still open the tour public link by changing the domain in the URL manually back to my.treedis.com.
Once your White Label setup is complete (usually within 24 hours), you will gain access to the following:
1. **White-labeled login page** to access your Treedis admin account with available options to edit the login page design per your needs.
2. **Domain integration**, allowing all your tours to open with your domain instead of Treedis domain.
3. Options to add **your own logo and customize the color scheme**, making your account and tours fully branded.
4. Access to the **demo tours** created by Treedis experts, which will open with your domain so you can show them off to your clients while presenting your business.
### **Whitelabel Email: What Is It?**
Whitelabel email address is used to receive leads generated from your tours. Leads allow you to collect the information that tour visitors provide, such as their name, phone number, and email address, so you can contact them afterward.
Additionally, this email address is used to send your branded invitations when inviting other users to join your workspace.
**Important:** When choosing a Whitelabel email address, please note that public email domains such as *@gmail.com, @yahoo.com, @icloud.com, @outlook.com,* and *@live.com* are **not supported**.
Instead, please use a custom **domain-based email address** associated with your brand (e.g., *support@yourdomain.com*, *office@company.com,* *info@yourbrand.be etc.*). This will ensure that leads are successfully delivered to your designated email address and prevent them from going to spam.
Once you enter the Whitelabel email address in the Treedis admin, our system will register the email address and send an automated email from **Postmark**. Be sure to open this email and click the confirmation link to complete the email address verification.
---
If you have further questions or need assistance with the settings, please contact us at [support@treedis.com](mailto:support@treedis.com)
- [Workspace NEW](https://info.treedis.com/help.center/workspace-new)
- [3D Editor](https://info.treedis.com/help.center/3d-editor#main-content)
- [Interface](https://info.treedis.com/help.center/3d-editor#interface)
- [Intro Screen](https://info.treedis.com/help.center/3d-editor#intro-screen)
- [3D Scans](https://info.treedis.com/help.center/3d-editor#3d-scans)
- [Burger Menu](https://info.treedis.com/help.center/3d-editor#burger-menu)
- [Highlight Reel](https://info.treedis.com/help.center/3d-editor#highlight-reel)
- [Map](https://info.treedis.com/help.center/3d-editor#map)
- [Panorama](https://info.treedis.com/help.center/3d-editor#panorama)
- [Tags](https://info.treedis.com/help.center/3d-editor#tags)
- [Polygons](https://info.treedis.com/help.center/3d-editor#polygons)
- [Measurements Feature](https://info.treedis.com/help.center/3d-editor#measurements-feature)
- [Media / Vimeo / Green Screen](https://info.treedis.com/help.center/3d-editor#media-vimeo-green-screen)
- [Giphy / Sketchfab](https://info.treedis.com/help.center/3d-editor#giphy-sketchfab)
- [Virtual Staging / Avatars](https://info.treedis.com/help.center/3d-editor#virtual-staging-avatars)
- [FAQ](https://info.treedis.com/help.center/faq)
- [Manage](https://info.treedis.com/help.center/manage)
- [IoT Integrations](https://info.treedis.com/help.center/iot-integrations)
- [Analytics](https://info.treedis.com/help.center/analytics)
- [Treedis AI](https://info.treedis.com/help.center/treedis-ai)
- [Work Requests (Notes)](https://info.treedis.com/help.center/work-requests-notes)
- [White Label](https://info.treedis.com/help.center/white-label)
- [Flows](https://info.treedis.com/help.center/flows)
- [Navigation](https://info.treedis.com/help.center/navigation)
- [Experience Creator \*](https://info.treedis.com/help.center/experience-creator)
- [VR (Virtual Reality)](https://info.treedis.com/help.center/vr-virtual-reality)
- [AR (Augmented Reality)](https://info.treedis.com/help.center/ar-augmented-reality)
- [HUB \*](https://info.treedis.com/help.center/hub)
- [Billing & Subscription](https://info.treedis.com/help.center/billing-subscription)
- [V-Commerce](https://info.treedis.com/help.center/v-commerce)
[%20(1).png?width=16&height=24&name=Group%2039638%20(1)%20(1).png "Chill listening crop-3")](https://www.treedis.com)
treedis.com Help Center
Copyright © 2025, treedis.com