Manage: Contacts

The Contacts section allows you to manage the email settings related to the contact forms, lead collection, and relevant notifications.

Go to the tour Manage section > scroll down to find Contacts > click the Edit button:

Switch on a toggle for Optional E-mails to enable additional contact options: 

• Lead Forms Email – Used to collect leads from the Entry Form activated on the Intro Screen.

• Menu Get in Touch Email – Used to collect leads from the "Get in Touch" form accessible via the Burger Menu.
• Asset Get in Touch Email – To enable the "Get in Touch" form on the tour asset page.
• Lead Sweeps Email – To collect leads from the Lead Form activated in the 3D Scans feature.
• Floor Plans Email – When a floor plan is ordered, it will be delivered directly to the Floor Plan section of the related tour. If an email is provided here, the brand profile will also receive a notification once the floor plan is ready.
• Ready Email – To send a notification to your brand profile when a scanned tour is ready to view.
• E-Commerce Contact – This contact will receive "Request Help" emails from the shop.

Export leads - use this button if you wish to download the leads in XLS or CSV file. 

Contact Name, Contact Phone, and Contact Email - these fields are optional.

How it works - by default, leads are sent to the email address of the Brand Profile who is assigned to the tour. However, if a 'Contact Email' is specified in this case, all leads generated through the tour will be sent not to your brand profile's email but to that alternative email address instead.

The 'Contact Name' and 'Contact Phone' fields can also be used to display alternative contact information in the get in touch form.

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Click here to access an article on how to collect leads from your tours.

If you have further questions or need assistance with the settings, please contact us at support@treedis.com